Rosanna Leung

 BOOK CHAPTERS 

• Leung, R. & Lo, I.S.T. (2024). Can ChatGPT Inspire me? Evaluate Students' Questioning Techniques on AI Tool for Overcoming Fixation. In: K. Berezina, L. Nixon and A. Tuomi (eds) Information and Communication Technologies in Tourism 2024. pp.75-86. Switzerland: Springer.

• Leung R. (2022). Development of Information and Communication Technology: From e-Tourism to Smart Tourism. In: Xiang Z., Fuchs M., Gretzel U., Höpken W. (eds) Handbook of e-Tourism. Springer, Cham. https://doi.org/10.1007/978-3-030-05324-6_2-1
  

• Leung, R. (2022). Hospitality IT Applications. In D. Buhlais (Ed.). Encyclopedia of Tourism Management and Marketing. https://www.elgaronline.com/view/book/9781800377486/b-9781800377486.hospitality.it.applications.xml
  

• Qi, S. & Leung, R. (2018). The Search for Kenya-How Chinese-Speaking Generation Z Does Its Online Travel Planning. In B. Stangl and J. Pesonen (eds), Information and Communication Technologies in Tourism 2018. pp.106-116. Wien:Springer. 

• Vu, H. Q., Leung, R., Jia, R., Miao, J. (2016). Exploring Park Visitors’ Activities in Hong Kong using Geotagged Photos. In A. Inversini & R. Schegg (Eds.) Information and Communication Technologies in Tourism 2016. pp.183-196. Switzerland: Springer
  

• Leung, R., Vu, H.Q., Rong, J. & Miao, J. (2016). Tourists Visit and Photo Sharing Behavior Analysis: A Case Study of Hong Kong Temples. In A. Inversini, A. & R. Schegg (Eds.) Information and Communication Technologies in Tourism 2016. pp. 197-209. Switzerland: Springer
  

• Wong, E., Leung, R.,& Law, R. (2015). How effective are Asian hotels in communicating CSR efforts through the property websites? The case of Hong Kong. In Tussyadiah, I. & Inversini, A. (Eds.) Information and Communication Technologies in Tourism 2015. pp. 651-663. Berlin - Heidelberg: Springer
  

• Leung, R., Schuckert, M., & Yeung, E. (2013). Attracting User Social Media Engagement: A Study of Three Budget Airlines Facebook Pages. In Cantoni, L. & Xiang, Z. (Eds.) Information and Communication Technologies in Tourism 2013. pp. 195-206. Berlin - Heidelberg: Springer.
  

• Leung, R., & Law, R. (2012). Human Factors in Website Usability Measurement. In Y. Zhang (ed). Future Wireless Networks and Information Systems, Lecture Notes in Electrical Engineering (Vol 143, pp.501-507). Springer Berlin Heidelberg.
  

• Leung, R., & Law, R. (2012). Hotel Information Exposure in Cyberspace: The Case of Hong Kong. In M. Fuchs, F. Ricci and L. Cantoni (Eds).Information and Communication Technologies in Tourism 2012. pp.132-142. Wien:Spinger.
  

• Leung, R., Rong, J., Li, G., & Law, R. (2011). An Analysis on Human Personality and Hotel Web Design: a Kohonen Network Approach. In R. Law, M. Fuchs, & F. Ricci (Eds).Information and Communication Technologies in Tourism 2011. pp.573-586. Wien:Spinger.
  

• Qi, S., Leung, R., Law, R. & Buhalis, D. (2010). Hong Kong Residents’ Perception of Travel Websites. In U Gretzel, R. Law, & M. Fuchs (Eds). Information and Communication Technologies in Tourism 2010. pp.75-86. Wien:Spinger.
  

• Ip, C., Qi, S., Leung, R., & Law, R. (2010). Which Overseas Destinations do Chinese Travelers Like to Visit? In U Gretzel, R. Law, & M. Fuchs (Eds). Information and Communication Technologies in Tourism 2010. pp.345-356. Wien:Spinger.
  

• Qi, S., Leung, R., Law, R. & Buhalis, D. (2008). A Study of Information Richness and Downloading Time for Hotel Websites in Hong Kong. In P.O’Connor, W. Hopken & U. Gretzel (Eds). Information and Communication Technologies in Tourism 2008. pp.267-278. Wien:Spinger.
  

• Leung, R. & Law, R. (2008). Analyzing a Hotel Website’s Access Paths. Information and Communication Technologies in Tourism 2008. In P.O’Connor, W. Hopken & U. Gretzel (Eds).Information and Communication Technologies in Tourism 2008. pp.255-266. Wien:Spinger.
  

• Leung, R., & Law, R. (2008). InterContinental Hotel Group: Managing inventory with HOLIDEX PLUS. In D. Buhalis and R. Egger (Ed). eTourism Case Studies: Management and Marketing Issues in eTourism. pp. 23-29. Butterworth-Heinemann.

• Leung, R., & Law, R. (2008). Sino Group of Hotels: handling multi-property operations. In D. Buhalis and R. Egger (Ed). eTourism Case Studies: Management and Marketing Issues in eTourism. pp. 30-36. Butterworth-Heinemann.

• Leung, R., & Law, R. (2007). Analyzing Research Collaborations of Information Technology Publications in Leading Hospitality and Tourism Journals: 1986-2005., In M. Sigala, L. Mich & J Murphy (Eds). Information and Communication Technologies in Tourism 2007. pp. 547-556. Wien:Spinger.
  

• Leung, R., & Law, R. (2006). Analyzing the Authorship of Information Technology Publications in Leading Hospitality and Tourism Journals, Information and Communication Technologies in Tourism 2006. pp.13-25. Wien:Spinger.
  

CONFERENCE PAPERS ​

• Handler, I. & Leung, R. (2023). Exploring visitors experience to Kyotographie Photo Festival in Japan by applying auto-driving reflexive photo elicitation method. ICOT2023 Annual Conference Innovative Sustainable Practices in Travel and Tourism Recovery and Resilience. Nicosia, Cyprus. June 21-24, 2023. 
  

• Handler, I. & Leung, R. (2023). Using Psychographic Segmentation Profiles of Japanese Domestic Tourists to conceptualize an Onsen Recommender. ICTS2023: International Conference on Tourism Sciences. Kanazawa, Japan. March 20-21, 2023. – Best Oral Presentation Award.
  

• Leung, R. & Handler, I. (2019). Visitors and Hotel Guests Attitude towards Robotic Staff: An Observation at Henn-na Hotel Tokyo Hamamatsucho. IFITTtalk@Kyoto. October 17-18, 2019. Kyoto University, Kyoto, Japan. https://msdhss.sakura.ne.jp/wp/abstract2/
  

• Leung, R. & Buhalis, D. (2018) Re-engineering Hospitality Operations with Smart City Network Sensors, The Council for Hospitality Management Education (CHME) annual research conference, 22–25 May 2018, Bournemouth University, UK. [Abstract and Presentation]

• Buhalis, D. & Leung, R. (2017). Moving towards Smart Hospitality – Interconnecting the Ecosystem. International Conference - The Visitor Economy: Strategies and Innovations. September 4-6, 2017. Bournemouth, UK. [Abstract and Presentation]
  

• Cabrilo, S., & Leung, R. (2016). Do Leaders Affect Knowledge Management Practice? The case of Firms in Serbia. The International Conference on Business Case Research (ICBCR2016), Dec 12-14, Hong Kong. [Abstract and Presentation]
  

• Leung, R., & Leung, D., Wang, L., Guo, S, & Law, R. (2013). An Analysis of the Highly Cited Conference Publications in eTourism.CD-ROM. The 11thAPacCHRIE Conference, Macau, China. May 22-24, 2013. [Full paper and Presentation]
  

• Leung, R., & Law, R. (2010). Protecting the Hotel Network: A Case Study of Hong Kong. In M. Kozak (Ed). 5th World Conference for Graduate Research in Tourism, Hospitality and Leisure, Cappodocia, Turkey. May 25-30, 2010. pp.530-539. Detay Publications. [Full paper and Presentation]
  

• Qi, S., Ip, C., Leung, R., & Law, R. (2010). A new framework on website evaluation. ICEE 2010 Conference Proceedings pp78-81. The 1st International Conference on E-Business and E-Government 2010, Guangzhou, China, May 7-9, 2010. [Full paper and Presentation]
  

• Ip, C., Qi, S., Leung, R., & Law, R. (2010). Hotel Website Performance Evaluation: A Fuzzy Analytic Hierarchy Process Approach. ICEE 2010 Conference Proceedings.pp2443-2446. The 1st International Conference on E-Business and E-Government 2010, Guangzhou, China, May 7-9, 2010. [Full paper and Presentation]
  

CHINESE TRADE MAGAZINE
 

• 梁靜文、黄溢能、何慧敏. (2013) ＜i世代的物業管理:互聯網的應用＞《现代物业 (Modern Property Management)》2013年2-3期/总第249期，2013年2-3月。
• 何慧敏、黄溢能、梁靜文. (2013). ＜困難重重的無障礙設施管理＞.《现代物业 (Modern Property Management)》2013年6期/总第260期，2013年6月。
• 黄溢能、何慧敏、梁靜文、梁明珠. (2013). ＜香港薄扶林村:能否以物管拯救的瀕危文化遺產＞.《现代物业 (Modern Property Management)》2013年11期/总第275期，2013年11月。